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Finding the High-Risk Moments in Your Customer Journey
Learn how to predict and visualize customer churn using survival analysis. Move beyond reactive churn metrics to proactive retention with a practical guide to building a Kaplan-Meier curve in a spreadsheet. Understand when customers are most likely to leave and act at the right time.
Gandhinath Swaminathan
15 hours ago6 min read


The Pilgrimage to Dharmic Fit: Building a Living Niche
Beyond market fit lies a deeper moat: Dharmic Fit. It’s the alignment of your unique gifts, deepest purpose, and the world's needs, powered by deliberate practice. After writing The Founder's Crucible, my thinking shifted. Your real competitive advantage isn't just what you sell, but why and how you serve. This framework, inspired by works like The Alchemist, turns your business into a living embodiment of your purpose, creating an unshakeable advantage no competitor can repl
Gandhinath Swaminathan
Sep 44 min read


How Operating Discipline Replaces Features as the New Competitive Advantage in the AI Age
Features fade, but a company's way of working can't be cloned. This piece shows leaders how to turn mechanisms, decision intelligence, and customer‑outcome rituals into an operational moat, drawing on Amazon’s "Day 1" practices and practical small bets any growth‑stage team can run now, consistent with Minimalist Innovation's SHIFT method.
Gandhinath Swaminathan
Aug 257 min read


The Illusion of AI Mastery: Why Your AI Investment Requires More Than Hype
Using ChatGPT for productivity feels like a win, but it could be a strategic blind spot. This feeling of AI mastery often masks serious risks like IP leaks and stalled projects. True value isn't in using public tools; it's in a deliberate strategy. Learn why most AI initiatives fail (hint: it's not the tech) and how to turn your unique expertise into a proprietary AI model that drives real growth, moving from simple cost-saving to true market innovation.
Gandhinath Swaminathan
Aug 94 min read
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